"This morning I talked on the phone with a recruiter and representative of SOSi."
"... the whole process took almost one year on the dot."
"a relatively stress-free tax year"
"This is what's happening, and it sucks."
"... you can imagine the agony I was in from not having heard back!"
"... long entrenched in my psyche as a mythical behemoth of an exam."
"So rest easy, and don't forget to breath."
"... if the provider is addressing the interpreter, the interpreter is in control of the interaction."